FAQs

How Bidding, Winning Bid Payment & Shipping Work

BIDDING INFORMATION

Bidding is simple – just click on the bidding button on the item’s page on the auction web site. You will have the opportunity to bid a specific amount or just take the default bid (items default to a pre-set increase based on the starting bid of the item).

NOTE: You will need to have set up an account for the auction site prior to being able to bid. The site will prompt you to create the account prior to allowing you to place a bid.

It’s easy – simply go to the “My Auctions” page on the auction site (there’s a link in the upper right hand corner of the page). This page will provide a summary of the bidding status of any items upon which you’ve bid.

You will also receive emails with any updates on the bidding status of your item.

There is a password reset link at the bottom of the login form. You will be sent an email with a secure link that allows you to reset your password.

A reserve price is the minimum price an item must go for in order for the auction of that item to be completed.

WINNING BID PAYMENT & SHIPPING

You will receive an email notifying you that you have “won” the auction. It will also include a link to be able to go to the auction site and pay for your item.

The artist will connect with you in order to arrange either pick up of the item (if you are local to the South Shore region) or shipping.

If your shipping address is local to the South Shore region, you will have the option to select “Local Pick Up” upon payment for your item. Then, you will be able to arrange pick up details with the artist. Or, you may pick up the item at the Washburn Cultural Center on Saturday, October 3rd. 

If you are not local to the region, an estimated shipping charge will be added to the auction price (in most cases). However, due to the possible range of shipping methods and destinations, additional shipping fees may be incurred.

All major credit cards can be used for payment of auction items. The auction site utilizes a secure credit card processing vendor, Stripe, to handle the credit card transactions and ensure the safety and security of all credit card information.